What happens if payment fails while placing an order?

What happens if payment fails while placing an order?

If your payment fails or remains in a pending state, don’t worry—you can revise your payment and try again.

Here are some common reasons why payments may be declined and how you can resolve them:
  1. Interruption during the transaction: If you accidentally closed the app/website or navigated away while the payment was being processed, the transaction may not have been completed.
  2. Incorrect card details: Ensure that you’ve entered your credit/debit card number, expiration date, CVV, billing address, and phone number correctly.
  3. UPI time-out: If using UPI, the transaction may have timed out.
  4. Unusual spending pattern: If your purchase is outside your normal spending range, your bank might block the transaction for security reasons.
  5. Card restrictions: Your card may be blocked for online or international transactions, depending on your bank’s policies.
  6. Bank outages: Sometimes, your bank may be experiencing technical issues that prevent transactions from going through.

To resolve the issue, you can:

  1. Retry the payment: Go to your order page and try submitting the payment again using the same method.
  2. Use a different payment method: If the issue persists, try a different payment option to complete your order.

If the problem continues, you may need to contact your bank for more information or try again after some time.


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