If you have any queries about buy Semi, using it, trouble shooting or service and warranty don't hesitate to contact out customer support team.
Our operating hours are between 9 AM to 6 PM, Monday to Friday, excluding public holidays.
Phone: +91 9390921588
Mailing Address
Futuristic Labs
5th floor, F92Q+R8C AIKA Plaza, 100 Feet Rd,
VIP Hills, Silicon Valley, Madhapur, Hyderabad, Telangana 500081
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Initiate a warranty claim
Check Warranty: Before asking for service, check if your Semi is still under warranty coverage and validity. Start Your Claim: To start a warranty claim, contact Futuristic Labs Customer Support from the phone number or email address you registered ...
Warranty Policy - Semi
Warranty Policy for Semi Smart Induction Cooktop Issued by: Futuristic Labs Effective Date: 14th May 2024 Warranty Coverage and Duration Coverage Period: The Semi Intelligent Induction Cooktop ("Product") is covered under warranty for a period of one ...
What is the Return and Replacement Policy?
Upon receiving the product, you must inspect Semi for any missing parts, accessories, faults, or major defects. Any issues should be reported within seven (7) days of delivery to qualify for immediate service or potential refunds. Any operational ...
What does the "E" error on my Semi's screen mean?
Semi’s built-in safety measures ensure your protection and help prevent damage to the device. If you encounter any of these errors, follow the below instructions on how to recover: Error Code Cause Details/ Solutions E1 E2 System has overheated ...
User Terms and Conditions
USER TERMS AND CONDITIONS AGREEMENT Preamble: This Terms and Conditions Agreement ("Agreement") governs the sale and use of the Semi Intelligent Induction Cooktop ("Cooktop") and is legally binding between Futuristic Labs ("Company) and you the User ...